FAQ – Technical
What browsers are supported by the Sports book?
The Sports book has been optimized for use with the following browsers listed below. We have also provided links to the sites where you can download the latest versions of these browsers. For best results it is recommended to view the Sports book using 1024*768 resolutions or higher, using Google Chrome, Internet Explorer, Firefox or any Safari browsers.
Microsoft
(Operating system: Windows Vista, XP, or NT)
Macintosh
(Operating system: OSX or higher)
What are the system requirements?
The minimum system requirements needed to play at the Sports book or the online Casino are listed in this section. Any computer purchased in the past 5 years will meet these requirements but if you have any problems playing online please feel free to contact our support team at anytime.
The minimum system requirements are:
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Processor: Pentium III or faster CPU
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System Memory: 256 MB RAM
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Video Resolution: 800 x 600 Pixels, 16 Bit Colour (Hi-colour)
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Video Memory: 512 KB RAM
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Plug-Ins: Macromedia Flash Active-X Control, version 6.0 or better
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Internet Access: 56.6 KB/s Modem Connection Speed
Supported Operating Systems
The following platforms are supported:
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Microsoft Windows NT4, with service pack 4 or higher installed
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Microsoft Windows XP
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Microsoft Windows Vista
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Macintosh OSX or higher
Adobe/Macromedia Flash Player
You will need the Adobe/Macromedia Flash Plug-in/Active-X Control version 6.0 or better to play the online Casino. If you have not installed the free Flash plug-in from Adobe yet or have an older version, the Casino will walk you through the simple installation process when you first enter the Casino.
Internet Connection
You will need to be connected to the Internet via your Internet Service Provider each time you login for online betting at the Sports book or online gaming at the online Casino.
What are the system requirements for the online Casino?
Any computer purchased in the past 5 years with the free Adobe/Macromedia Flash Plug-in/Active-X Control version 6.0 or higher installed will meet the minimum system requirements needed to play at the online Casino.
Are my transactions secure ?
We take the issue of security extremely seriously and take every precaution to protect our client's personal information by using the latest encryption, server authentication and firewall technology to safeguard the storage and transfer of all sensitive data and financial information. For your added security, 128-bit certificate-based encryption is used to protect the details of all of your financial transactions over the Internet. This is the same Internet security standard for online transactions as demanded by major financial institutions around the World. We will never give, trade, lend or sell your personal information to any third party. You can be confident that any transaction you make on our web site will remain completely confidential. For further details, see our extensive Privacy Policy.
I am getting application error while browsing the site. What can I do?
We suggest that you delete the Temporary Internet files as well as Cookies from your Internet Browser following the instructions below:
We also suggest downloading the latest Java software from www.java.com/download
