11.1. If you have a complaint, You can:
11.1.1 make use of the Message Centre or Live Chat on our website Our Customer Care team is available via our internal Message Centre between 10:00 and 22:00 local time, 7 days a week. Please log in and click on 'Message Centre' (in the upper right corner on our website) and send us a message.
11.1.2 email customer support on [email protected]
11.2. will use best efforts to resolve a reported matter promptly.
11.3. If you have a query with regard to any transaction, You may also contact us on [email protected] with details of the query. We will review any queried or disputed transactions. Our judgment is final.