9.1. We urge you to act with responsibility in setting limits for gambling on our website. Auto limitation facility enables customers to limit the amount of money that they can transfer to their bet account, casino account and poker account as well as the Daily wager limit. These amounts may be revised at any time from the section ‘Options’ in ‘Options’ by changing the percentage from 100% up to a minimum of 10% against the Maximum Value set by default. These limits may be revised downwards at any time, but any increase will only be implemented after 7 days following the request. Our customer care staff will be happy to provide any further information required but are unable to override limits set by customers. We do not take responsibility if you try to by-pass these limits in any legal or illegal way.
9.2. We respect and encourage self-control and self-imposed avoidance of gambling. To this end we give you the option of taking a break from gambling on the Website for your chosen time frame of 7 days/30 days/60 days, per your choice. During this period, you will not be able to access games or deposit/bet/wager in any way.
9.3. You can choose to close your Account for an indefinite period of time. Once closed, you may contact us and request to re-open your Account in the future. We may treat any such request as a request to open a new Account, and we may request that you once again provide any information you have already provided to us.
9.4. We will encourage you and assist you in your efforts of self-exclusion or imposing of limits and stop sending you marketing materials. However, we cannot prevent gambling/receiving marketing material being delivered to you from other parties, casinos or websites, therefore extending your self-exclusion/limitation action to all other gambling services is solely your responsibility.
9.5. You are not classified as a compulsive gambler and have not previously self-excluded from this Website and/or any other gambling website
It is against the law for those under 18 to gamble and the 24winnerbet takes its responsibilities in this regard very seriously. We carry out electronic age verification checks on customers who use payment mechanisms that we know can be used by children. In addition, we carry out age checks on a random selection of all other customers regardless of the method of payment. Anyone under the age of 18 found to be using the site will have any winnings forfeited and will also be reported to the police and other competent authorities. We encourage you to use a filtering system especially if you share your computer with other persons in your household who are under 18 years of age. Examples of filtering sites include www.netnanny.com and www.cyberpatrol.com.
Whilst the majority of people do gamble within their means, for some gambling can become a problem.It may help you to keep control to remember the following when you are using our site:
GamCare is a registered charity that provides confidential telephone support and counselling to anyone who is affected by problem gambling. GamCare can be contacted on 0845 6000 133 (local rate from UK) or by visiting their website at www.gamcare.org.uk.
Professional help, links and contact numbers
If you feel that you are gambling too much we recommend you to get in touch with several professional independent gambling organizations like GamCare or Gamblers Anonymous.
This facility enables customers to limit the amount of money that they are able to wager online from their account on a daily basis. This limit can be set from the section ‘Options’. This limit may be revised downwards at any time but any increase will only be implemented after 7 days following the request. Our customer care staff will be happy to provide any further information required but are unable to override limits set by customers.
This facility enables customers to Suspend Account for up to 30 or 60 days or to Close Account permanently. This option is found in the section ‘Options’.